Questions? Answers!

Please dispose of waste in the bins provided (yellow: plastic, green: paper, brown: residual waste) in the corridors; these are emptied daily. If there are no bins in the corridors, please contact us - we will collect your waste if necessary. On departure, you may leave the rubbish in the apartment and we will dispose of it during the final cleaning.

You may check out at any time up to 11:00. When leaving the apartment, please leave the keys on the table and pull the door shut behind you. Please understand that we must charge a flat fee of €100 if the apartment key is lost. Late departure until 12:00 is possible by prior arrangement - please contact our team. If you plan to leave earlier, a message the day before would be appreciated so that our housekeeping can be scheduled accordingly.

Public transport

From the Bertoldsbrunnen stop, you have connections in all directions. (approx. 8 minutes on foot)
Direction Hauptbahnhof
Departure Europaplatz (approx. 2 minutes on foot)
Tram line 3
Stop Hauptbahnhof
Approx. 11 minutes on foot from your apartment

Restaurants

GIOIA mia L’OFFICUCINA – Friedrichring 11 (approx. 2 minutes on foot)
Opening hours: Mon 18:00–22:00, Tue–Thu 12:00–14:30 and 18:00–22:00, Fri 18:00–22:00, closed Sat/Sun

Basho-An – Japanese – Merianstraße 10 (approx. 3 minutes on foot)
Opening hours: Tue–Sat 12:00–15:00 and 18:00–22:00, closed Mon/Sun

SKAJO – Mediterranean – Kaiser-Joseph-Straße 192 (approx. 7 minutes on foot)
Opening hours: Mon–Thu 11:00–22:00, Fri/Sat 11:00–24:00, closed Sun

Freiburger Imbiss – kebab, pizza & yufka – Kaiser-Joseph-Straße 145 (approx. 9 minutes on foot)
An affordable option for a quick bite.

Café

Bächle | Specialty Coffee – Friedrichring 38 (approx. 1 minute on foot)
Opening hours: Wed–Mon 9:00–17:00, closed Tue

Supermarket

REWE Center – Kaiser-Joseph-Straße 165 (approx. 2 minutes on foot)
Aldi Süd in der Schwarzwald-City – Schiffstraße 7 (approx. 5 minutes on foot)
Edeka – Wasserstraße 2 (approx. 4 minutes on foot)
Lemi-Supermarkt at the main railway station – open daily, including Sundays and public holidays, 8:00–22:00 (approx. 10 minutes on foot)

Bakery

Kaiser am Leo – Habsburgerstraße 133 (approx. 1 minute on foot)
Bäckerei Pfeifle – Oberlinden 18 (approx. 9 minutes on foot)

Drugstore

dm-drogerie markt – Kaiser-Joseph-Straße 274 (approx. 5 minutes on foot)

Bank / ATM / Bureau de change

Sparkasse – Kaiser-Joseph-Straße 186 (approx. 6 minutes on foot)
Volksbank – Kaiser-Joseph-Straße 224 (approx. 8 minutes on foot)
Reise Bank AG Freiburg – Bismarckallee 7F (at the main railway station)

Post office / Parcel shop

Hermes parcel shop (Schreibwaren Rose) – Rotteckring 4 (approx. 2 minutes on foot)

Launderette

Wash & art – Wilhelmstraße 1 (approx. 12 minutes on foot)
Opening hours
Monday to Saturday 06:00 – 23:00
Closed on Sundays and public holidays

Bike rental

frelo station – just a few steps from your apartment (approx. 2 minutes on foot)
Rental bikes for trips into the old town, the surrounding vineyards or the Black Forest.

Stadtgarten & Schlossberg

Just a few steps from your apartment, the Stadtgarten invites you to linger amid colourful flower beds and winding paths. The Schlossbergbahn funicular takes you effortlessly up to the Schlossberg, where you can enjoy a magnificent panorama over Freiburg, the Rhine plain and the Black Forest.

Minster & Minster market (local vendors selling fruit, vegetables, handmade goods, etc.)

Address: Münsterplatz
Approx. 1 minute on foot from Bertoldsbrunnen
Market opening hours
Monday to Friday 07:30 – 13:30
Saturday 07:30 – 14:00
Cathedral visits
Monday to Saturday 10:00 – 17:00
Sundays and public holidays 13:00 – 19:00
Tower visits
Monday to Saturday 10:00 – 16:00
Sundays and public holidays 13:00 – 16:00

Augustiner Museum

Address: Augustinerplatz
Approx. 3 minutes on foot from Bertoldsbrunnen
Opening hours
Tuesday to Sunday 10:00 – 17:00

Saving energy together - every contribution counts!

• Turn the heating down by one degree
• Turn the air conditioning/fan up by one degree, or open the window for cooler air
• Set the fridge to medium cooling
• Only run the dishwasher when full, and use the eco programme
• Switch off lights and air conditioning/fan when leaving the apartment
• Reduce water consumption
• Close windows and doors when leaving the apartment
• Ventilate in short bursts rather than leaving windows tilted

Thank you for your support!

You are welcome to park your bicycle in our courtyard / car park. Please understand that we cannot accept any liability.

We welcome suggestions and ideas for improvement. If anything is not to your satisfaction, please let us know right away so that we can put it right during your stay.

Guest satisfaction is our top priority.

Would you like to explore the area without worrying about your luggage? From Monday to Friday from 11:00, and on Saturdays/Sundays/public holidays from 13:00, we are happy to take your luggage before check-in. Please contact our team to register - telephone +49 761 600 466 70 or email office@wohnenaufzeit-fr.de.

Liability is excluded. Please do not leave any valuables in your luggage.

We ask you to observe the quiet hours between 22:00 and 6:00. The apartments, their furnishings and other property must not be damaged. Please note that any damage caused will have to be charged for.

Pets are very welcome. We charge a flat rate of €15 per night per pet to cover the additional cleaning. Please register your pet with us before arrival.

We are happy to provide a cot and a high chair free of charge. Simply reserve them before arrival or ask our team during your stay.

Our lounge is available for relaxation around the clock. We ask that you be considerate of the other guests in the building. The quiet hours between 22:00 and 6:00 also apply in the lounge.

Has something in the apartment broken? Please contact our team immediately - telephone +49 761 600 466 70 or email office@wohnenaufzeit-fr.de . We will find a solution together.

On the website of the VAG (Freiburger Verkehrs AG) you will find the network maps as PDFs to download and a timetable information service.

You can park comfortably in our own on-site parking spaces for €15 per night per space. Please contact our team if you would like to book a space. Fees can be paid directly to our team.

If our spaces are fully booked, we recommend the following public car parks in the immediate vicinity:

Parkhaus Karlsbau P13
Auf der Zinnen 1
79098 Freiburg
karlsbau-freiburg.de

or

Schlossberggarage
Schlossbergring 14
79098 Freiburg
parken-in-freiburg.de

All our apartments are non-smoking. We reserve the right to charge for damage to the inventory, such as burn marks, at replacement value. The additional cost of the specialist cleaning will be charged at €300.

Please enter your billing details in our guest system before the day of departure. Your invoice will automatically be sent to the email address you provided on the day of departure. You will receive access to our guest system a few days before arrival.

The accommodation has a kitchen, which is handed over clean and with a complete inventory. We kindly ask you to put dishes, cutlery and pots back in the cupboards only when clean.

Please do not shower outside the shower cubicle. Please keep the bathroom as dry as possible.

For stays of at least 7 nights, we offer a free intermediate cleaning on request. This includes floor cleaning, a towel change, waste disposal, restocking of toilet paper, coffee pads and soap, and a light clean of the bathroom and kitchen. Additional intermediate cleaning at your preferred interval is available at €25 per session. Please speak to our team.

On departure, we ask guests to leave the apartment swept clean and with the dishes washed. Excessive soiling will be charged according to the effort involved, with a minimum of €25. As a security deposit, we store your credit card or passport details; this data is irrevocably deleted on the day of your departure.

Many apartments have a sofa bed for additional guests. If you have booked the apartment for more people and wish to use the sofa bed, you will find the relevant bed linen and towels in the wardrobe. Please contact us if you have any questions.

A snack machine offering drinks, food and snacks is available by our car park, at an additional charge.

You can find a digital city map here: Download the city map as a PDF.

Did you enjoy your stay and would you like to come back? Visit our homepage or call us on ( +49 761 600 466 70 ).
We will be happy to help you find the perfect apartment.

1. Das Erste HD
2. ZDF HD
3. RTL Television
4. SAT.1
5. ProSieben
6. VOX
7. RTL2
8. Kabel eins
9. SIXX
10. Sat.1 Gold
11. ProSieben MAXX
12. VIVA/Comedy Central
13. Super RTL
14. Disney Channel
15. Kika HD
16. Arte HD
17. PHOENIX
18. Tagesschau24
19. ZDF_neo HD
20. ZDFinfo
21. EUROSPORT 1
22. SPORT1
23. Kabel eins Doku
24. DMAX
25. CNN
26. N-tv
27. N24
28. France 24 (en Français)
29. France 24 (in English)
30. France 24 (in Arabic)

The rental price includes bed linen, bath towels, dish towels, washing-up liquid and bin bags. We also provide coffee pads for the coffee machine, detergent for the washing machine, and salt and pepper. Please let us know if you need refills or anything else. Final cleaning is also included in the price.

A fan is available free of charge for hot summer days. If you need another one, please contact our team.

Feeling cold? Please contact our team - we will be happy to put a fan heater in your apartment.

Some of our apartments have their own washing machine, which you can use free of charge including the detergent provided. For all other guests, our laundry room in the basement with washing machine and tumble dryer is available – also free of charge, detergent included. Please contact our team if you have any questions.

Police

110

Fire brigade | Emergency doctor

112

St. Josefs Hospital | Sautierstraße 1 | 79104 Freiburg

+49 761 27 22-1

Unterlinden Pharmacy | Unterlinden 2 | 79098 Freiburg

+49 761 34300

Office Freiburg Appartements | Stühlingerstr. 21 | 79106 Freiburg

+49 761 600 466 70

All apartments are equipped with free Wi-Fi. The Wi-Fi access details are:
WLAN name:

Freiburg Appartements

Password:

frapaccess

For additional persons, we charge €15 per night per person.